Frequently Asked Questions

General FAQ

  • How do I get started with Boss Biz?


    Simply get in touch with us and tell us a little about your business and what you need help with. We’ll discuss your requirements and work with you to find the right solution for your business.

  • How much do Boss Biz services cost?


    Pricing depends on the service, project requirements and level of support you need. We can discuss your requirements and provide a tailored quotation.

  • Do I need to know exactly what I want before contacting you?


    No. You don’t need to have everything figured out. We can discuss your business, your goals and what you need, then recommend suitable solutions.

  • Can Boss Biz help sole traders?


    Yes. We offer business support and virtual assistant services designed to help sole traders with everyday administrative, digital and business tasks.

  • Do you provide ongoing website support?


    Yes. We can provide ongoing support for businesses that need help keeping their website updated, maintained and running effectively.

  • Can you help improve an existing website?


    Yes. If you already have a website, we can help with design improvements, graphics, content, functionality, backend solutions and other areas that could improve your online presence.

  • Do you create digital adverts?


    Yes. We design digital advertising materials for businesses looking to promote their products, services, offers or brand online.

  • Can Boss Biz manage my email marketing?


    Yes. We can help design email campaigns, newsletters and promotional emails, as well as assist with the overall presentation and structure of your email marketing.

  • Do you design business stationery?


    Yes. We can design professional business cards, letterheads, email signatures, brochures, flyers and other branded stationery.

  • Can you help with my business logo and branding?


    Absolutely. We can create professional logos and branding that reflect your business, industry and target audience, helping you establish a consistent visual identity.

  • Do you build e-commerce websites?


    Yes. We can create professional e-commerce websites designed to showcase your products or services and provide customers with a straightforward online shopping experience.

  • Can Boss Biz create a complete website for my business?


    Yes. We can help with everything from the initial design and structure through to content, branding, functionality and website backend solutions.

  • Do you work with start-ups and new businesses?

    Yes. We specialise in helping new businesses get established with professional branding, websites, business stationery, digital marketing and other essential business solutions.

     

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  • What services does Boss Biz offer?

    We offer websites, e-commerce websites, email marketing, digital advertising, graphic design, logo design, business stationery, website backend solutions and complete company set-up services for start-ups.

     

    Here is all of our services

  • What is Boss Biz?

    Boss Biz is a digital agency providing a range of business solutions, including website design, digital advertising, email marketing, graphic design, branding, business stationery and website support.

     

    Read more About Us 

  • Do you have a long waiting lists?

    No we do not that doesn’t mean we do not have much work on. We keep our waiting lists to a absolute bare minimum. Most of the time its a few days lead time.

  • Got An Issue With Our Products or Services?

    If you are getting problems with our products or services. You can use our live chat or raise a support ticket.

  • How Can We Contact Boss Biz?

    Please use the quick call back on our homepage and footer of the website or click here for our full contact details

Support FAQ

  • Can I get ongoing technical support from Boss Biz?


    Yes. We can discuss ongoing support arrangements for businesses that need regular help with their website, email, digital systems and other technical requirements.

  • Can you provide technical support for an existing website built by another company?


    Yes. We can look at existing websites and help with suitable technical issues, although access, hosting arrangements and the original website platform may affect what we can do.

  • Do you provide remote technical support?


    Depending on the issue, remote support may be available. We’ll discuss the problem with you first and determine the safest and most appropriate way to provide assistance.

  • Can you help install or configure website plugins and integrations?


    Yes. We can assist with configuring suitable plugins, tools and integrations where they are compatible with your website and requirements. At the moment we do not build or make plugins

     

  • Can you help if I have been locked out of my website or online account?


    We can help troubleshoot access problems and guide you through legitimate account recovery and password-reset processes. We cannot bypass security or access controls.

  • Can you help with website security?


    We can provide general website security support, including helping identify common security issues, keeping website software updated and implementing appropriate security measures.

  • Can you help recover a website after something goes wrong?


    Where suitable backups or recovery options are available, we can help investigate the problem and work towards restoring your website. If Boss Biz has built the website we back everything up. 

  • Can you help with website backups?


    Yes. We can help you understand your website backup requirements and assist with setting up or managing suitable backup solutions.

     

  • Can you help connect my domain to my website?


    Yes. We can help configure the relevant DNS and domain settings so your domain connects correctly to your website.

  • What should I do if my website is showing an error?


    Contact us with details of the problem, including what you were trying to do and any error message you received. We’ll assess the issue and help identify the appropriate solution.

  • Can you help with domain names and hosting?


    Yes. We can assist with domain and hosting-related tasks, including configuration, DNS settings, connecting domains to websites and troubleshooting common hosting issues.

  • Can you help set up my business email address?


    Yes. We can help you set up professional email addresses using your business domain and configure them on supported devices and email applications.

    We prefer to use Microsoft 365 because this is the most secure that the Government & NHS use the Microsoft Eco System.

  • Can you help with business email problems?


    Yes. We can assist with common business email issues, including account setup, configuration, email signatures, sending and receiving problems and connecting email to devices. We prefer to use Microsoft 365 because this is the most secure that the Government & NHS use the Microsoft Eco System.

  • Can you help if my website isn’t working properly?


    Yes. We can investigate common website problems, including broken pages, display issues, forms not working, errors and other technical issues.

  • What types of technical support does Boss Biz provide?

    Boss Biz provides practical technical support for businesses, including website issues, email problems, software setup, account configuration, troubleshooting and general digital support.

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Our Contact Details

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Get A Call Back Now!

Boss Biz is a creative digital agency helping businesses stand out, connect with customers and grow online. From professional websites and e-commerce stores to digital advertising, email marketing and graphic design, we deliver creative solutions designed around your business.

About Us 

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Tel: 0333 3357457

Email: info@bossbiz.online

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